'Extremely painful' say PS5 owners after realizing games vanishing from consoles and urge 'do not press button' | 19BY78W | 2024-03-14 15:08:01
Reviews on social media and online forums recommend that some
PLAYSTATION players have been annoyed with a current bug that has supposedly been removing games from their transaction histories.
Reviews on social media and online forums recommend that some PlayStation Network (PSN) users are unable to locate games they beforehand purchased or downloaded.
The issue was defined in a current Reddit thread by a consumer with the handle @Dsuds2342.
"For the previous few months, there was a bug impacting a comparatively small amount of PSN customers," the publish started.
The bug has supposedly been decoupling bought games and titles added to at least one's library by way of PS+ from their transaction history.
Affected customers might notice that their transaction historical past seems to be normal, however underneath the "Bought" tab, solely titles that have been added after the bug will show up.
"Any video games earlier than you have been hit with the bug shall be inaccessible on the console," the thread continued.
"For those who try to download them, it'll need you to rebuy/re-add from PS+, however once you attempt to try this it'll inform you that you simply already own the content material."
Meanwhile, installed games impacted by the bug have been displaying up with a padlock icon and may't be launched, the consumer stated.
They added that of their case, the one titles they will access are these they've added after February 28, 2024 – regardless of having had their PSN account since 2007.
Since going reside, the thread has garnered more than 2,900 upticks and a whole lot of feedback.
"We'd like legislators to move laws that shield shopper rights with regards to digital items," one consumer stated.
<!-- End of Brightcove Player --> "Until that happens we'll all the time be getting the S*** aspect of the stick," they added.
"I'm here to say thank you. For me this is able to be a particularly painful and sickeningly angering expertise," another added.
"The fact that you're out here taking the time to assist shield others and rally the group across the problem, speaks volumes to your decency," they added.
other feedback got here to Sony's defense, claiming that each one software program ultimately gets bothered by bugs.
A number of the comments in listed here are so fucking stupid. It's a software program bug, they happen with any software program.
"There's not a extensively used software program that has not skilled bugs," one individual noted.
"Sure, they'll most probably fix it and no they aren't making an attempt to take OPs video games and no you aren't going to sue them and no there isn't going to be legislation around software bugs," they added.
The original thread poster shared some ideas with customers who may be affected by the supposed bug.
"So my suggestion to anybody who gets any error message in any way when making an attempt to launch a recreation that beforehand launched normally can be to first go to Ps.com and examine your Recreation Library," they stated.
"Take a look at the Purchases tab and ensure it matches your full historical past of video games purchased/added from PS+," they added.
"If something in any way appears incorrect, DO NOT RUN 'Restore Licenses' ON YOUR CONSOLE."
The U.S. Solar has reached out to Sony for comment relating to this situation but has not yet heard back.
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